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Quality Is A Sign Of Success

  2 min 49 sec to read

 
--By Suraksha Adhikari
 
Devraj Mishra ,Chairman Karuna Interior Pvt Ltd
Devraj Mishra
Chairman
Karuna Interior Pvt Ltd
Karuna Interior Pvt Ltd, a familiar name for interior works and furniture was established in 1990. After three years of operation, the company expanded itself to the field of metal structural works and aluminum fabrication. 
 
Named after the mother of chairman, Devraj Mishra, the venture began as a family business which commenced wooden furniture manufacturing in 2005. With the widening scope of furniture business, Karuna has enhanced its services and has now become one of the best interior service providers in Nepal. 
 
“What we create for you is not our creation, but your own,” says chairman Mishra, explaining the company’s tagline “The user is the dreamer; the dreamer, the owner”. 
 
“We have a variety of products and they are popular among our clients not only due to the reasonable price but also for our prompt service, amazing designs and best quality materials,” added Mishra. 
 
With more than 40 employees at present, the company faced many ups and downs from its inception to its current market status. “Our main hurdles ranged from the lack of knowledge among customers on interior design and conventional practice of not adhering to advice, poor discussion during design phase, the inability to visualise the end product and demands for change after work is done with,” informed Mishra. 
 
Considering all problems and crises as good lessons, the company actively introduced a new technique to run business and has been dealing with interior design related products and services among customers who want to decorate residential buildings, offices in commercial complexes or private buildings. 
 
The company asserts that its target groups are middle and upper-middle class families - their individual homes, apartments or rented living spaces; banks and financial institutions, corporate business houses, hotels/ restaurants, schools/colleges and government offices. 
 
With a single outlet at Gairidhara Kathmandu, the company’s market mostly extends to the Capital only. According to Executive Director Bipin Sharma, the company is focused on customer satisfaction with after sales service quality. 
 
The company does not believe in competition as it believes that the best one always stands out without having to compete. “The brand name is a strength in itself and our dedication towards our customers will ensure its strength in the future,” adds Sharma. 
 
Sharma says the company has annual advertisement plan through print media. The company focus on social networking as well. 
 
With plans to construct a well-equipped factory in Dahachok, Kathmandu and an expanding showroom space in Gairidhara, the team at Karuna Interior Pvt. Ltd. continues to provide satisfying services to its customers.
 

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