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‘Nepal Has The Capacity To Emerge As An Outsourcing Base Camp

  5 min 28 sec to read

 

Khem Raj Bhattarai is the founder and CEO of KRB Software Pvt Ltd. As an emerging software developer, the company is focused on producing management system products along with other services. Bhattarai talked to Sanjeev Sharma of The Corporate about the company's plans and his views on the Nepali software industry. Excerpts:
 
 
 
 
What products and services does KRB Software offer?
 
We are basically offering 16 software products. We are producing management system software products under the Kohinoor brand which are targeted to clients such as educational institutions, hotels/restaurants, hospitals/ clinics/ pharmacy, co-operative financial institutions, shopping malls, manpower, educational consultancies etc. We are also producing products for accounting, inventory control, point of sale (POS), human resource management and customer relation management. Besides these, we provide tailor-made software according to the need and demand of clients, tech consulting and software prototyping. 
 
 
Besides these, what other projects are currently being worked on?
 
Currently we are focused on management system products. We plan to launch other service related products in the near future. KRB Software is planning to expand the hotel management system. We are also designing portals that will help individuals and companies manage their day-to-day work. Similarly, we are also looking to introduce some services based on business-to-consumer (B2C) and business-to-business (B2B) concepts. 
 
 
 
The majority of KRB's software is built using a web-based platform that can be accessed through mobile devices. Do you have any plan to enter the mobile application market?
 
Mobile devices are making computing tasks a lot easier. Regarding this, we are developing software using web-based platforms which allow the users to access the products through their mobile devices. The company is planning to enter the mobile apps markets and a mobile application developer team has been formed for the purpose. We are looking to develop the existing management system software products into mobile apps too. We are also planning to develop mobile games and astrology apps. 
 
 
While talking about software, security always emerges as a major concern. How do you ensure the security of your products?
 
In terms of data and system security, I can ensure you that our products are 100 per cent secure. The software are developed using the latest technology which are well shielded and protected. We provide a world class security system which cannot be breached by hackers. We have also developed a system which tracks our software products that are installed into the computers of individual clients. However, for optimal level of security, the machines of clients too should be well protected. 
 
 
What is the response from your clients? How do you assess the prospect of tailor-made software to cater to the needs of Nepali clients?
 
We are fully satisfied with the warm response from Nepali clients. Our domestic clients are gradually leaning towards locally produced software products. The user-friendly system, flexibility and customization are some of the main factors attracting Nepali clients. 
 
 
What are the benefits of using software produced by your company compared to the products of big international names? 
 
As far as I know, there are very few management system software available in the Nepali market. Products from big international developers are not able to fulfill the need of Nepali clients. Our products are developed by Nepali engineers, developers and designers who are well aware of the needs of domestic clients. Besides this, our software products are also reasonably priced and highly efficient compared to foreign brands.  
 
 
KRB Software has outsourced for some Fortune 500 companies. How do you assess the prospect of an outsourcing market in Nepal? 
 
Yes, we have done outsourced tasks for some big multinational companies in the past. However, we experienced that the outsourcing market in Nepal is poorly managed. There is no policy regarding IT outsourcing. The banking rules of our country won't let us do direct financial transaction with the foreign companies. For instance, the Nepali financial system is not linked with the global online payment gateway PayPal. This is causing a big problem for receiving payments from foreign firms. Likewise, the outflow of IT manpower from the country is another problem.  Nepali outsourcing market can witness a rapid growth if these issues are properly addressed. The outsourcing market could be a major foreign currency earner if properly taken care of. Looking at the current scenario of manpower production (software engineers, programmers, designers etc), Nepal possesses the capacity to emerge as an outsourcing base camp in Asia. 
 
 
 
Nepal is witnessing a steady growth of software market. What are the challenges underlying the market? 
 
Sales of product and service are the most challenging aspects. We have to ensure our clients about security and convince them that the products will fulfill their needs. Pricing of the products is another challenge. Many developers are selling unbranded products at very cheap prices which is hampering healthy competition in the market. This is somehow affecting developers like us who are committed to sell quality products developed using standard procedures. 
 
 
Are Nepali software developers getting any help from the government?
 
Sadly, the government is not helping the Nepali software industry. Many government offices and projects are using foreign products that cost thousands of dollars. This is resulting in a huge amount of capital flight. We can develop any type of high quality software products that will fulfill the need of governmental tasks. The government should start using locally produced software which will be of great help to us. We also encourage people to use domestic software products hoping that it will reduce capital and human resource flight from Nepal. 

 

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